Introduction
At NEXZTRON.COM, protecting user privacy is a priority. This Privacy Policy explains how personal information is collected, used, stored, and safeguarded when users access the website, create an account, book services, or interact with the platform in any manner. By using the platform, users acknowledge that they have read and understood this Privacy Policy and agree to the practices described herein.
Information We Collect
The platform may collect personal information directly from users when they register, book services, contact support, or submit forms. This may include details such as name, contact number, email address, service location, and any other information required to facilitate service delivery. In addition to information provided by users, the platform may automatically collect technical and usage data such as IP address, browser type, device information, pages visited, and interaction patterns to improve system performance and user experience.
Payment and Transaction Information
When users make payments through the platform, payment-related information is processed securely through authorized third-party payment gateways. Nexztron does not store complete card or sensitive banking details on its servers. Transaction records and limited payment-related data may be retained only for verification, accounting, and legal compliance purposes.
Use of Collected Information
Information collected by Nexztron is used to operate and improve the platform, manage service bookings, coordinate service delivery, and provide customer support. Personal data may also be used to communicate booking confirmations, service updates, reminders, and important platform-related notifications. Where permitted, information may be used to share updates, offers, or promotional communications with users who have opted in to receive such messages.
Cookies and Tracking Technologies
The platform may use cookies and similar technologies to enhance browsing experience, remember user preferences, and analyze website usage. Cookies help improve functionality, understand user behavior, and optimize platform performance. Users may manage or disable cookies through their browser settings; however, doing so may affect certain platform features.
Information Sharing and Disclosure
User information is not sold or rented to third parties. Information may be shared only when necessary to facilitate service delivery or platform operations, such as with service professionals, payment processors, technology partners, or customer support providers. Information may also be disclosed if required to comply with legal obligations, respond to lawful requests, protect platform rights, or prevent misuse or fraud.
Data Security Measures
Nexztron implements reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. Secure servers, controlled access, and data protection protocols are used to safeguard user information. While every effort is made to protect data, no online system can guarantee absolute security.
Data Retention
Personal information is retained only for as long as necessary to provide services, comply with legal and regulatory requirements, resolve disputes, and enforce platform policies. Once data is no longer required, it is securely deleted or anonymized in accordance with applicable laws and internal procedures.
User Rights and Choices
Users have the right to access, update, or correct their personal information maintained by the platform. Users may request deletion of their data, subject to legal and operational requirements. Users may also opt out of receiving promotional communications at any time while continuing to receive service-related notifications necessary for platform operations.
Third-Party Links and Services
The platform may contain links to third-party websites or services. Nexztron is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of third-party platforms before providing any personal information.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in platform operations, legal requirements, or data protection practices. Any updates will be posted on the website with a revised effective date. Continued use of the platform after such updates constitutes acceptance of the revised policy.
Contact Information
For questions, concerns, or requests related to this Privacy Policy or personal data, users
may contact Nexztron through the following channels:
Email:support@nexztron.com
Phone:+91-92709-24673
Address:Flat No. 13, 1st Floor, Royd Street, Park Street, Kolkata – 700016, West Bengal, India